Terms & Conditions

Welcome to Epic Touch Print. By accessing our website and placing an order, you agree to the following Terms & Conditions.

Orders

All orders placed through Epic Touch Print are subject to acceptance and availability. We reserve the right to refuse or cancel any order at our discretion, including orders containing incorrect pricing, product information, or artwork that violates applicable laws or intellectual property rights.

Custom Products

All products are custom-made according to the specifications, designs, text, images, or artwork provided by the customer. Customers are responsible for reviewing and approving all submitted content before placing an order.

Artwork & Intellectual Property

By submitting artwork, logos, images, or designs, you confirm that you own the rights or have permission to use such content. Epic Touch Print shall not be liable for any copyright, trademark, or intellectual property infringement resulting from customer-submitted materials.

Pricing & Payment

All prices displayed on the website are subject to change without prior notice. Full payment is required before production begins. Orders will not enter production until payment has been successfully received and verified.

Production & Delivery

Production and delivery times are estimates only and may vary due to order volume, supplier availability, shipping delays, or circumstances beyond our control. While we strive to meet all estimated timelines, we do not guarantee specific delivery dates.

Returns & Refunds

Due to the personalized nature of our products, custom orders are non-refundable and non-returnable unless the item arrives damaged, defective, or significantly different from the approved order details. Any issue must be reported within 7 days of delivery with clear photographs and order information.

Color Variations

Printed colors may vary slightly from digital previews due to differences in screen settings, printing methods, materials, and production processes. Such variations are considered normal and do not qualify as defects.

Limitation of Liability

Epic Touch Print shall not be liable for indirect, incidental, consequential, or special damages arising from the use of our products or services. Our maximum liability shall not exceed the amount paid for the specific order in question.

Website Usage

Users agree not to misuse the website, attempt unauthorized access, upload harmful content, or engage in activities that may disrupt website functionality.

Changes to Terms

We reserve the right to update or modify these Terms & Conditions at any time. Continued use of the website following any changes constitutes acceptance of the revised terms.

Contact Information

For questions regarding these Terms & Conditions, please contact us through the contact information provided on the Epic Touch Print website.